Sally Beauty Phone Number
Toll-Free Number:
866-234-9442
Current wait: 6 mins (4m avg)
Hours: Mon-Fri 8am-6pm CST
Best time to call: 10:45am
Customer Service Phone Number:
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(940) 297-4608
Real Estate
Contact Sally Beauty via Social Media:
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What happened: Hello, a moment ago I placed an order and they debited the amount of the order from my debit card but in the application it remained as if the order had not been shown, the same products are still in the shopping cart and I realized as if I should pay again, which I already did and they withdrew the money, I look in my orders and the order does not appear as it was executed or found the shipping data, an order number was not deleted. I would appreciate your help.
What happened: My order should have arrived this past Wednesday but it's been sitting at a local UPS facility since Tuesday. Regardless of what is going on at UPS at what point can I get a credit or refund for products I don't need anymore? It's already going on * days late.
What happened: Im not getting access to the online US site. which i have ordered from multiple times. None of the devices in my house is being allowed access
What happened: Made a in store return with receipt and the money was sent back on a prepaid debit card that I no longer have. I need the money back in cash or put on a different active debit card
What happened: I had ordered * bottles of purple hair dye and never received them yet I was charged for it. I just want a refund since I never received the order, Asked everyone in my house if something came in the mail or something was dropped off and nothing was besides my monthly bills.
What happened: Buenas tardes hay una empleada mayormente trabaja en monte town disc*lpame que no se el nombre . no le gusta tratar al cliente con buen trato ella ea una gordita bajita siempre comete muchos errores . de ve en cuando la env*an para town center y hace lo mismo con los clientes . Que pena hay mucha gente buscando empleo y ella no sabe aprovechar su posici*n. de vez en cuando llegue un gerente a la tienda a supervisarlos .
What happened: Be able to use my credit card from Sally's ... I have never received my Sally's credit card it was mailed to the prior address in a different state there's been times I wanted to go and use my card at the store but if I don't have one physically can I still use itWithout my credit card I'm unable to purchase some of the things that I would like therefore they lose my businessI want a new credit card right away so I can purchase the hair products that I need
How to contact Sally Beauty by phone?
To contact the Sally Beauty customer service by phone, you can follow these steps:
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Look up the phone number of the Sally Beauty customer service. The phone number is listed on sallybeauty.com. Or check out the Sally Beauty phone number page on WorthEPenny.
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Dial the Sally Beauty phone number 866-234-9442.
Hours: Mon-Fri 8am-6pm CST
Best time to call: 10:45am
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Wait for an answer: Once the call is connected, wait for a Sally Beauty representative to answer on the other end.
Average wait time: 4m
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Identify yourself and state your reason for calling the Sally Beauty representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Sally Beauty to help them assist you.
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Ask for assistance: Ask the Sally Beauty representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.
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Follow any instructions given: If Sally Beauty needs additional information from you or provides any instructions, follow them carefully.
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Thank the Sally Beauty representative: After you have received the assistance you need, thank the Sally Beauty representative for their time and help.
How to get to a real person fastest?
To get to a real person as quickly as possible when calling Sally Beauty, you can follow these steps:
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Dial the Sally Beauty customer service phone number 866-234-9442, which can be found on the Sally Beauty website or in your order confirmation email form Sally Beauty. Or check out the Sally Beauty phone number page on WorthEPenny.
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When the automated voice prompts begin, do not press any buttons or provide any information about Sally Beauty. This may trigger the automated system to provide you with pre-recorded responses and options.
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After a few seconds of silence, the system should give you the option to speak with a live Sally Beauty representative. This may be presented as an option like "speak to a representative" or "customer service".
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Press the correct button when prompted by the automated system to speak with a Sally Beauty representative.
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If the system still doesn’t connect you to a Sally Beauty representative, stay on the line without pressing any keys. Sally Beauty will eventually transfer you to a live person.
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If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Sally Beauty.
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Once you reach a live person, explain your issue and provide any relevant information about your Sally Beauty order. The Sally Beauty representative will work with you to resolve your issue as quickly as possible.
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Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Sally Beauty website. This may allow you to connect with a Sally Beauty representative more quickly and efficiently than calling.
Any tips for calling Sally Beauty customer service?
When calling Sally Beauty customer service, here are some best practices to ensure a smooth and efficient experience:
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Have your Sally Beauty account information ready before calling. This will help expedite your request.
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Make sure you have a stable and quiet environment to communicate with the Sally Beauty representative without any disruptions or background noise.
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Be polite and respectful to the Sally Beauty representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Sally Beauty.
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Clearly explain the issue you are facing and provide any relevant information or details that can help the Sally Beauty representative address your concern.
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If the initial Sally Beauty representative is unable to resolve your issue, politely ask to speak with a supervisor from Sally Beauty or escalate the issue to a higher level of authority.
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Take notes during the call, including the Sally Beauty representative’s name, the date and time of the call, and any reference numbers or case numbers provided.
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If necessary, follow up with Sally Beauty after the call to ensure that the issue has been fully resolved.
By following these best practices, you can help ensure a positive and productive experience when calling Sally Beauty customer service.
What can I do If I am unhappy with my call to Sally Beauty?
If you are unhappy with your call to Sally Beauty customer service, there are several options you can try:
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Call again: Try calling Sally Beauty customer service again and speak to a different Sally Beauty representative. Sometimes a different Sally Beauty representative may have a different approach to resolve your issue more effectively.
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Escalate the issue: If you are not satisfied with the response provided by the Sally Beauty representative, you can ask to speak with a supervisor from Sally Beauty or escalate the issue to a higher level of authority.
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Provide feedback: After the call, Sally Beauty may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.
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Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Sally Beauty customer service through other channels, such as email or chat. You can also explore the Sally Beauty Help Center, which offers articles and resources that may help you troubleshoot your issue.
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Consider other options: If you are still not satisfied with Sally Beauty service, you may want to consider other options such as returning the product you bought on Sally Beauty or filing a complaint with a consumer protection agency.
How do I contact Sally Beauty via live chat?
No, Sally Beauty hasn’t provided any live chat service currently. While live chat support is not currently available, Sally Beauty offers a range of other customer support channels that customers can use to get assistance. For example, customers can contact Sally Beauty customer service by phone, email, or social media. Phone support is available during Mon-Fri 8am-6pm CST, and customers can expect a prompt response from a Sally Beauty representative. Email support may take longer to receive a response, but it is a useful option for customers who do not need immediate assistance. Social media channels such as Twitter and Facebook are also great options for reaching out to the customer support team of Sally Beauty.
How to contact Sally Beauty via social media?
You can contact Sally Beauty via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Sally Beauty via social media:
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Log in to your social media account (e.g. Twitter, Facebook, Instagram).
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Search for Sally Beauty official social media accounts, which are typically verified with a blue checkmark.
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Once you find the official account of Sally Beauty, click on the "Message" or"Send Message" button.
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Type your message and explain your issue or inquiry about Sally Beauty. Be as specific and detailed as possible, and provide any relevant order information.
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Wait for a response from the Sally Beauty social media team.
Please note that the social media accounts of Sally Beauty are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Sally Beauty for certain issues. For urgent or complex issues, it's recommended to contact Sally Beauty customer service via phone or chat for more personalized assistance.
Does Sally Beauty have an email? How to contact Sally Beauty customer service by email?
Yes, to contact the Sally Beauty customer support by email, follow these steps:
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Go to sallybeauty.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.
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Look for an email address on the page.
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Copy the email address provided by Sally Beauty and open up your email client. Create a new email and paste the email address into the "To" field.
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In the subject line of the email, provide a brief summary of your issue or question about your Sally Beauty order. For example, "Return Inquiry" or "Product Question".
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In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Sally Beauty order number or username.
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Once you have completed the email, click send. You should receive a response from the Sally Beauty customer support team within a few business days.
What is WorthEPenny's relationship to Sally Beauty?
To put it simply, WorthEPenny is an independent third-party website that is not related to Sally Beauty. WorthEPenny provides free tools and resources to assist customers in reaching Sally Beauty customer service more efficiently, such as the Sally Beauty phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Sally Beauty, as well as forums where Sally Beauty customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Sally Beauty, it is not associated with or endorsed by Sally Beauty.
DISCLAIMER:
Please note that WorthEPenny is not related in any way to the Sally Beauty official app or the Sally Beauty company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Sally Beauty trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Sally Beauty. All references by WorthEPenny to third-party trademarks like Sally Beauty are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.
